Frequently Asked Questions

General

What is GamerSaloon.com?
Is this site secure?
We take security very seriously at GamerSaloon.com. Our system is protected behind an industrial strength firewall. All sensitive data is transmitted through high-grade 256-bit encryption to protect against interception. All of our financial transactions are handled by PayPal, the leader in secure online payment systems.
How do I sign up?
Does it cost anything to sign up to GamerSaloon.com?
GamerSaloon.com is 100% free to sign up and there are no monthly subscription charges.
Is GamerSaloon.com Legal?
Because the games that are being played for cash prizes are games of skill and not games of chance, it is legal. However, there are 6 states within the United States where the participation in skill-based video game tournaments for cash prizes is considered illegal. If you live in the following states, you may not play for cash prizes on GamerSaloon.com. Alaska, Arizona, Delaware, Maryland and Tennessee.
How Does GamerSaloon.com work?
GamerSaloon.com works as a secured third party for online gamers to set up head-to-head tournaments. Once a tournament has been accepted by both members, money from both accounts is automatically deposited into our secure escrow account. After the online game has been played, the results have been reported and verified by each player, the winner's account will automatically be credited.

GamerSaloon.com currently offers 1v1 and 2v2 matches for cash prizes. However, we will be launching our team play system shortly to enable 4v4 and 5v5 competitive play as well.
What video games does GamerSaloon.com support?
If you can play a head-to-head match online and it is a game of skill, not chance, then we support it. A list of all our available games can be found under choose a platform section on the homepage. We are also always open to suggestions. If you don't see a game that you want to play listed, simply contact us and we will add it for you.
What consoles does GamerSaloon.com support?
GamerSaloon.com supports the following systems: Xbox1, PS4, PC, Xbox 360, PS3, Wii & Wii U
Are there any monthly charges that will go on my credit card?
Under no circumstance do we charge a card or Paypal account without consent.
How much does it cost me to play?
For head-to-head matches with entries between $3.01 and $7, there is a $1 service fee. Matches for less than $3 have a flat 50 cent service fee, while there is a 14% service fee for head-to-head matches played above $7. All multiplayer console, PC and arcade tournaments have set entries and set prizes. Service fees help the site operate smoothly and offer big money tournaments, bonuses, and other rewards.
How old do I have to be to become a GamerSaloon.com member?
You must be 18 or older to become a GamerSaloon.com member.
Why is my available balance less then my actual balance?
As soon as you send a challenge to another user those funds become unavailable to be used to compete in other tournaments. Once a challenge is sent you have two options. You can proceed with setting the match up and play or you can cancel the posted challenge. Sent challenges can be canceled from the My Saloon page.

Deposits

How do I deposit money into my GamerSaloon.com account?
You can either deposit money using your verified PayPal account, credit, debit card or pre paid gift card, you can also send us a money order. We offer online payment through PayPal. You can deposit money through the cashier page. You can also make payments by mail, mail your money order along with a note of your name, address, phone number and GamerSaloon.com username to:

Beyond Gaming, LLC
1229 South Washington Ave.

Royal Oak, MI 48067

Gamersaloon.com will never charge your card without your consent for any reason.

There is a $10 minimum on all deposits.

I tried to deposit and the money came off my debit or credit card but is not in my account?
This typically occurs because the information on your GamerSaloon.com account does not match the information linked to the card. For any transaction that does not go through the hold generally lasts 24-72 hours and when the hold is released the funds will be added back to your cards balance.
Does GamerSaloon.com accept pre-paid credit cards?
We accept most pre-paid VISA and Mastercards.
When I try to deposit it there is an error. Why does this happen?
It can happen for any number of reasons that vary from not having enough money on the card, the card having restrictions that result in the attempted deposit not going through, issues with the interent provider, the computers fire wall settings etc.
I don't live in the U.S., can I still deposit?
We welcome members from all over the world to participate in our video game skill tournaments. All transactions for GamerSaloon.com are in U.S. dollars. PayPal, our primary payment processor, will automatically convert your deposit in U.S. dollars to your native currency, deducting the proper amount from your credit card or PayPal account. If you have any questions please contact customercare@GamerSaloon.com.

Withdraws

How do I withdraw money from my GamerSaloon.com account?
GamerSaloon.com can process withdraws via direct deposit into your PayPal account or for residents of the U.S. or Canada, a check can be sent. There is a $3 Transaction Processing Fee on all Paypal withdraws and a $24.95 Transaction Processing Fee on all Check withdraws. Withdraws can be requested on the Cashier page.
How long does it take to receive my check or PayPal withdraw?
All regular withdraws are processed within 7 business days. Express check withdraws will arrive within 1 business day.
What is an Express withdraw and how much does it cost?
If you select an express withdraw by PayPal you will receive your withdraw on the next business day (Monday-Friday), however, often times express withdraws are also processed on the weekends. If you select an express withdraw by check the check will be sent by regular mail on the next business day. There is an additional express withdraw fee of $10 for standard members and $7 for premium members.

Account

What if I forgot my password?
If you forget your password, click HERE to have it e-mailed to you.
Can I have more than 1 account?
NO. Our policy is, only one account per individual and billing address.
How do I become sponsored by GamerSaloon.com?
If you are interested in being sponsored by GamerSaloon.com, please send an email to sponsorships@GamerSaloon.com and we will contact you.
Why is my state not listed on the registration page?
Unfortunately GamerSaloon.com is not legal in every state. If you live in Alaska, Arizona, Delaware, Maryland, or Tennessee you may not play video games for cash prizes. Keep checking back with us, as laws change, we will open up to new states.
How do I start competing on GamerSaloon.com?
Check out our walkthroughs section for more information on how to get started.
What type of internet connection do I need to play?
We recommend that you have a broadband internet connection for your ultimate online console gaming experience.
What is the "My Saloon" Page?
The My Saloon Page is where you can view all of the action.